Responsible Gaming
Our Commitment to Responsible Gaming
Online casino gaming should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. While casino games can be fun and exciting, it's important to understand that the house always has a mathematical advantage. Play only with money you can afford to lose, and set strict limits before you start.
Age Verification
You must be at least 18 years of age (or the legal gambling age in your province) to participate in online casino gaming in Canada. If you are under the legal age in your jurisdiction, please do not attempt to access or use any gambling services. We are committed to preventing access by minors and take age verification seriously.
Warning Signs of Problem Gambling
Do you recognize any of these warning signs in yourself or someone you know?
- Chasing losses — trying to win back money you've lost by gambling more
- Hiding your gambling activities from family, friends, or loved ones
- Gambling with money meant for bills, rent, or other essential expenses
- Spending more time and money gambling than intended
- Feeling anxious, irritable, or restless when not gambling
- Needing to gamble with increasing amounts of money to feel excitement
- Borrowing money to fund gambling activities
- Lying about the extent of your gambling or gambling losses
- Neglecting family, work, school, or other important responsibilities
- Experiencing relationship or financial problems due to gambling
- Unsuccessful attempts to reduce or control gambling
If you notice any of these signs, please reach out for help immediately.
Self-Help Tools & Features
Most reputable online casinos offer tools to help you maintain control of your gambling:
- Deposit Limits: Set a maximum amount of money you can deposit within a specific time period (daily, weekly, monthly)
- Loss Limits: Set a maximum amount of money you're willing to lose within a set timeframe
- Betting Limits: Restrict the size of individual bets you can place
- Reality Checks: Enable pop-up reminders showing how long you've been playing and how much you've spent
- Time Limits: Set a maximum duration for your gaming sessions
- Self-Exclusion: Temporarily or permanently exclude yourself from your casino account or from all licensed gambling sites
Always use these tools before you start playing. They are designed to protect you.
Support Organizations & Resources for Canadians
If you or someone you know is struggling with problem gambling, help is available:
Canada
-
Responsible Gambling Council
www.responsiblegambling.org
Information, resources, and support for problem gambling in Canada
Provincial Resources
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Gamblers Anonymous Canada
Free peer support meetings available across Canada -
Addiction and Mental Health Services
Contact your provincial health authority for counselling and treatment services
International Resources
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GamCare (United Kingdom)
www.gamcare.org.uk
Information and support for gambling-related issues -
GamStop (United Kingdom)
www.gamstop.co.uk
National self-exclusion scheme for online gambling -
Gambling Help Online (Australia)
www.gamblinghelponline.org.au
Free counselling and information services -
National Council on Problem Gambling (United States)
www.ncpgambling.org
Resources and referrals for problem gambling help
If You Need Help
If you or someone you know is struggling with gambling, please seek help immediately. Problem gambling can have serious consequences for your mental health, relationships, and finances. Reaching out is a sign of strength, not weakness.
Support is available 24/7. You don't have to face this alone.